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Please get in touch. We will be pleased to assist you.

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+49 89 68004 - 0
(Mon. to Fri., 8:00 am to 5:00 pm)

kontakt@pcs.com

PCS Locations

Service & Repair

Device Repair Order Form

+49 89 68004 - 666
Mon. to Thurs., 8:00 am to 5:00 pm
Fri., 8:00 am to 4:00 pm

Questions about software: software-support@pcs.com

Questions about hardware /
other questions:
support@pcs.com

Our partner

PCS works with approximately 100 software and system house partners from all over the world. They offer security solutions based on INTUS products and addressing all areas of production data collection and security technology.

Solution partner

Installation partner

Career

We are constantly looking for new, committed colleagues to strengthen our team.

Our open jobs

Contact
Andrea Scholz
Personalreferentin Recruiting

+49 89 68004 - 0

from 01.04.2020

We are here for you!

Dear customers and partners of PCS, our message to you: We will continue to stand by your side and provide you with advice or technical support. It is important to us that we will be at your side reliably during these times!

In order to ensure safe operations and to protect our employees, we have decided that a large proportion of our employees will only work from their home office until the situation eases. It is of course ensured that we will be there for you as usual. Our employees are technically equipped to give you full support and to give you advice and assistance. During business hours we are therefore available for you by e-mail and telephone as usual.

It is of particular concern to us that our project managers, technicians and service staff can continue to support you and implement your projects. Therefore we are very keen to implement all recommended precautions. Please support us when you receive our employees in your company!

From our side, we will continue to be at your disposal (as of today 23.03.2020) for the agreed delivery and project dates. Should on-site appointments not be desired by the customer, please contact your contact person at our company and discuss alternative procedures.

On our website you will find all information on the current situation www.pcs.com/News

We wish you all the best for these times and stay healthy!

Your PCS

We would be pleased to give you a detailed insight into our individual areas:

Our services

Our service is available for you both by telephone and by e-mail. The hotline is manned from Mon - Thu 08:00 - 17:00 and Fri 08:00 - 16:00.

phone: +49 89-68004-666

By e-mail:

Questions to our support team: support@pcs.com

Questions about DEXICON: dexicon@pcs.com

Questions about INTUS COM: intuscom@pcs.com

 

Our project team

The PCS project team will continue to provide you with reliable support. The team is at your disposal by e-mail or telephone. But also our project appointments at your site can be attended as planned.

It is of particular importance to us that our project managers, technicians and service staff continue to support you and implement your projects.

Therefore we are very keen to implement all recommended precautions. Please support us when you receive our employees in your company!

PCS entwickelt und produziert die INTUS Terminals für Zeiterfassung und Zutrittskontrolle in München - langlebige Qualität Made in Germany.

Our team in production

The PCS team in production works at full speed for you so that you receive your ordered goods on time. Our warehouses are well filled and the supply chain to our suppliers is currently secured. So that the PCS INTUS terminals can be manufactured without any problems. But all our other products are also available to you as usual.

Our team in goods receipt, dispatch and warehouse

The goods receiving and shipping department is manned by default. No irregularities occur here.

The supply chain is secured at the moment. We have no delivery problems whatsoever and can deliver the products to you on time.

PCS entwickelt und produziert die INTUS Terminals für Zeiterfassung und Zutrittskontrolle in München - langlebige Qualität Made in Germany.

Our distribution

Our sales staff work mainly from the home office. We try to refrain from personal appointments if possible, but still try to be there for you. Our employees are technically fully equipped so that they can advise you by e-mail, telephone or video conference. You can reach our sales department by e-mail or telephone. The central contact details are:

Office in Munich                                  Office in Essen
E-Mail: intus@pcs.com                     E-Mail: intus@pcs.com
Phone: +49 89-68004-0                       Phone: +49 201-89416-0

PCS Gebäude Außenansicht

Our visitor reception in the Munich and Essen offices

In order to keep social contact to a minimum and thus follow the official recommendations, we currently do not receive any visitors in our offices. If a visit to our offices is nevertheless absolutely necessary, please read our information sheet carefully and bring it with you. In it you will find our recommended rules of conduct and we will ask you about relevant aspects of the crisis situation.

Your PCS Contact

Susanne Plank
Press

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Susanne Plank, Presse
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