Solution partnerPCS works with approximately 100 software and system house partners from all over Europe. They offer security solutions based on INTUS products and addressing all areas of production data collection and security technology.
We will repair PCS devices either on-site at your premises or in-house at our Customer Service Center in Munich.
Rapid turnaround on-site or in-house repair.
We are aware of how important it is to have a defective device restored to service as fast as possible.
You have the option to send in a defective device to one of our Service Centers or request a service call for on-site repair.
Under our “On-site service 48” contracts, a PCS trained engineer will be on-site within 48 hours on average, i.e. usually earlier.
Our Service Centers are staffed with highly qualified service engineers who will be on your site quickly.
- When time is of the essence: PCS rapid turnaround service.
- Extensive network of Service Centers.
- Highly qualified service engineers who can be on-site quickly.
Our specialists ensure a reasonably priced repair and maintenance service. And our logistics department takes care that spare parts will remain available, usually for many years.
In very urgent cases, you can take advantage of our rapid turnaround service: A defective device delivered to PCS in Munich before 10:00 AM will be repaired on the same day and then immediately returned by express delivery. Please call before at +49 (0)89 – 68004-666.
On-site repair service
The PCS service network ensures competent service throughout Germany. A PCS trained engineer will be on site within 48 hours on average, i.e. usually earlier.
Our Service Centers in Munich, Würzburg, Erfurt, Hanover, Essen and Hamburg are staffed with highly qualified service engineers who will be on your site quickly.
Services of PCS Systemtechnik.
We support you all the way from consulting to maintenance. You are free to choose the service you need and would like to make use of.
We create a sustainable security concept for all your needs together with you.
- Developing Concept
Developing a comprehensive security concept can be a challenge. We'll gladly assist you.
- Project Planning
Based on your security concept we create a detailed project plan.
A professional installation is a prerequisite for a successfully use of software and years of trouble-free operation of the devices.
To ensure a smooth start to the new system, we train your employees in all necessary skills.
You have the choice: maintenance contracts, Software maintenance contracts, equipment service, remote maintenance, preventive maintenance. We’ll support you as you like.