Contact

Please get in touch. We will be pleased to assist you.

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+49 89 68004 - 0
(Mon. to Fri., 8:00 am to 5:00 pm)

kontakt@pcs.com

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Service & Repair

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Transpondertest-Form

+49 89 68004 - 666
Mon. to Thurs., 8:00 am to 5:00 pm
Fri., 8:00 am to 4:00 pm

Questions about software: software-support@pcs.com

Questions about hardware /
other questions:
support@pcs.com

Our partner

PCS works with approximately 100 software and system house partners from all over the world. They offer security solutions based on INTUS products and addressing all areas of production data collection and security technology.

Solution partner

Installation partner

Career

We are constantly looking for new, committed colleagues to strengthen our team.

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Contact
Andrea Scholz
Personalreferentin Recruiting

+49 89 68004 - 0

Personen in Meetingraum vor Whiteboard

We train you so that you can use hardware and software professionally.

Our experts train your staff either on-site or in our training facilities – ensuring the safe and effective use of INTUS hardware and other PCS solutions. In addition, you receive comprehensive documentation for maximum transparency.

Professional training courses for PCS products and solutions

A successful system depends on well-trained users. That is why PCS offers a training programme covering all hardware and software solutions in our portfolio. Whether INTUS time recording terminals or access managers, RFID or biometric readers, mechatronic components or our software solutions such as DEXICON, DEXIOS or VISIT – our training courses provide the necessary know-how for safe and efficient operation and independent maintenance of the system.

Our training courses are aimed at different target groups:

Beginners learn how to use the devices and applications systematically, while advanced users and administrators deepen and expand their knowledge. The PCS team conveys content on the administration, operation and maintenance of PCS solutions in a practical and understandable way.

In addition to the training, you will receive detailed documentation of the installation, configuration, and system environment. This ensures that all implemented measures remain transparent and traceable – even beyond the end of the project.

You decide where you want to learn: we offer training courses both on-site at your company and at our office in Munich.

Training for electronic hardware
Projektservice Dokumentation und Schulung an offenem Terminal
Training for electronic hardware
  • Time and access terminals from the INTUS series
  • Cabling concepts and connection options
  • Installation conditions and infrastructure planning
  • Practical tips & tricks for optimising system usage
Training for mechatronic hardware
Türe mit INTUS Flex zu Büro mit Besprechung
Training for mechatronic hardware
  • INTUS mechatronic components at a glance
  • Management of door lists
  • Professional assembly and disassembly
  • Battery replacement for offline solutions
Become an expert
Person an Bildschirmarbeitsplatz
Become an expert

Training in the administration of PCS products

  • Professional operation of access control and time recording systems
  • Data encryption and communication protection
  • Maintenance and system care
  • Secure use of PCS service tools
Comprehensive project documentation
Besprechung Projektmeeting
Comprehensive project documentation

We document your system environment - from device settings to user configurations. Schedule lists and status pages are included for new installations. Optionally, we can create customised, detailed documentation. All relevant services, interfaces and access rights are recorded.

Documentation for your IT environment
Zwei Personen mit Unterlagen vor Laptop in Besprechung
Documentation for your IT environment

The documentation forms the basis for operation, maintenance and subsequent expansions. Installation and configuration steps are recorded on request - documented on a project-specific basis and made available to all parties involved. Handover protocols and system statuses ensure transparency, also for internal IT.

All documents for smooth operation
Drei Personen im Gespräch an Tisch
All documents for smooth operation

Customers receive comprehensive documentation for installation and operation - including manuals, installation instructions for hardware and software, cabling and interfaces. Device manuals are provided digitally. As well as installation protocols, checklists and instructions.

service-kachel-consultation

Individual consulting that fits – we analyze your requirements and find the optimal solution for time tracking and access control.

service-kachel-developing-concept

We develop tailor-made concepts for your time tracking and access control – individual and future-proof. And support you in project planning.

service-kachel-installation

We are your partner for the installation of your time and access systems – reliable and professional.

Service Kachel Training

Our practice-oriented training sessions prepare your team to handle the systems – ensuring smooth operation and maximum efficiency.

service-kachel-maintenance

Regular maintenance ensures the long-term performance and availability of your systems. We offer various maintenance contracts for this purpose.

Your PCS Contact

Ulrich Kastner-Jung
Managing Director

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Ulrich Kastner-Jung, Geschäftsführer
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