Contact
Please get in touch. We will be pleased to assist you.
+49 89 68004 - 0
(Mon. to Fri., 8:00 am to 5:00 pm)
Service & Repair
+49 89 68004 - 666
Mon. to Thurs., 8:00 am to 5:00 pm
Fri., 8:00 am to 4:00 pm
Questions about software: software-support@pcs.com
Questions about hardware /
other questions:
support@pcs.com
Our partner
PCS works with approximately 100 software and system house partners from all over the world. They offer security solutions based on INTUS products and addressing all areas of production data collection and security technology.Career
We are constantly looking for new, committed colleagues to strengthen our team.
Contact
Andrea Scholz
Personalreferentin Recruiting
1. Data protection at PCS Systemtechnik GmbH
PCS Systemtechnik GmbH is committed to protecting your personal data and takes this issue very seriously. We therefore take great care that everything we do conforms to data protection requirements.
You can always access our web pages without having to specify any personal data. We will only collect, store and use your personal data in accordance with the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz) of the Federal Republic of Germany. The following informs you about the nature, extent and purpose of our collection and use of data.
2. Collection and processing of data
Every access to our website and every retrieval of a file stored on our website will be logged. Data is stored for internal system-related and statistical purposes. The following data is logged: name of the retrieved file, date and time of retrieval, data volume transferred, report on successful retrieval, web browser and domain from which the request originated.
In addition, the IP addresses of the computers from which the requests originate are logged. Personal data will only be collected if the website user voluntarily provides this information, e.g. in connection with a contact inquiry, newsletter request or an inquiry/registration for an event.
3. Use and sharing of personal data
If a user of our website has provided personal data, we will only use this personal data for answering the website user’s inquiries and for technical administration purposes. It may be necessary for us to share your data with third parties for order processing purposes or answering inquiries. We will, however, never share your data for advertising purposes or analysis of your personal information.
The user of the website is entitled to withdraw any consent given at any time with effect for the future. Stored personal data is deleted if the website user and/or customer revokes consent to its storage, if knowledge thereof is no longer required to fulfil the purpose of storage or if the storage is inadmissible for any other statutory reason. Data for billing or accounting purposes shall not be affected by a request for deletion.
4. Newsletter
You can receive the newsletter of PCS Systemtechnik GmbH free of charge. To subscribe to the newsletter we need your e-mail address, name and, if applicable, postal code and company name. You can only receive our newsletter if you have registered online and we have successfully verified that you are also the owner of the e-mail address.
The Double-Opt-In procedure is carried out via our website and the data is stored in a PCS own database. The personal data provided will be used exclusively for the targeted dispatch of the PCS Systemtechnik GmbH newsletter. The data will not be passed on to third parties, except for the newsletter service provider mailjet. The collected data will be transmitted to mailjet immediately before the newsletter is sent and will be deleted within two weeks after sending.
The newsletter is sent via the provider mailjet. Your data will not be passed on to third parties.
Every newsletter contains the possibility for the user to unsubscribe from our newsletter via an unsubscription link. When the user unsubscribes, the consent to use the data for sending the newsletter expires. The cancellation can be carried out by the user at any time also on our website www.pcs.com/Newsletter.
5. Contact form and repair form
Personal data provided in the contact and repair forms (name, email address, telephone number, etc.) is supplied by the user on a voluntary basis to enable PCS Systemtechnik GmbH to respond to the user’s request. PCS Systemtechnik GmbH will store the data in order to be able to process and respond to the requests. It may be necessary for us to share your data with third parties for order processing purposes or answering inquiries. We will, however, never share your data for advertising purposes or analysis of your personal information.
If the user supplies his or her telephone number in a contact form, repair form or email inquiry, he or she thereby authorizes PCS Systemtechnik GmbH to give him or her a call.
Data from the contact and repair forms are forwarded to us by our provider via email.
6. Use of Cookies
Our website uses cookies.
A cookie is a text file sent when a website is visited and cached on the website user’s and/or customer’s hard disk.
If the respective server of our website is again accessed by the website user and/or customer, the user’s and/or customer’s web browser sends the cookie previously received back to the server.
The server can then evaluate the information obtained by this procedure in various ways.
Cookies may, for example, control advertising displayed on the website or simplify navigation on the website.
If the website user and/or customer wants to prevent the use of cookies, this can be done by locally changing the settings in the computer’s web browser (the program used to open and view websites, e.g. Internet Explorer, Mozilla Firefox, Opera or Safari).
7. Web Analysis
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser Add-on or within browsers on mobile devices, you can click the link below in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you'll have to click this link again, if you delete your cookies.
8. Use of Google AdWords
On our website, we use Google AdWords which is an online advertising program provided by Google Inc. Conversion tracking can be used at the same time. By means of this tool Google AdWords places a cookie on your device if you access our website through a Google advertisement. It does not serve to trace individuals. Should you visit our website as a user and the cookie is still working, we and Google can both see that you have clicked on the advertisement and were forwarded to our website. A different cookie is allocated to every Google AdWords customer. This means that cookies cannot be traced via the websites of AdWords customers. Conversion statistics are compiled for AdWords customers with the data collected using conversion cookies. These allow us as a customer to find out the total number of users who have clicked on our ad and who were then forwarded to a website which has a conversion tracking tag. During this process we do not receive any information that we could use to personally identify you as a user. Should you refuse to accept the tracking procedure, the Google conversion tracking cookie can be deactivated via your Internet browser.
If necessary, use the help function of your browser for further information.
For further details, please refer to Google’s privacy policy under http://www.google.de/policies/privacy/.
9. Use of Google remarketing
This website can use the remarketing function of Google Inc. (“Google”). This function serves to present interest-based advertising to visitors of our website within the framework of Google’s advertising network. The website visitor’s browser stores what are referred to as “cookies”, which are text files that are stored on your computer and enable the visitor to be recognized again when he accesses websites that are part of Google’s advertising network. Advertisements relating to contents that visitors using the remarketing function of Google accessed on websites previously can then be presented to visitors on those websites.
According to the information provided by Google, it does not collect any personal data in the process. Should you nevertheless not wish to use Google’s remarketing function, you can generally deactivate it by entering settings to this effect under http://www.google.com/settings/ads.
Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions given under http://www.networkadvertising.org/managing/opt_out.asp. Further information on Google remarketing and on the privacy statement of Google is available under: http://www.google.com/privacy/ads/.
This website uses Google DoubleClick (Floodlights) cookies. Doubleclick is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Cookies are small text files that are stored in the browser of a user. The cookies are used to advertise products of this website provider (retargeting). At a later time, advertisements (e.g., banner ads, text-picture advertisements, videos, etc.) may be displayed to the users on other websites. Your browser will be assigned a pseudonymous identification number (ID). All data is recorded anonymously so that no conclusion can be drawn about specific persons. Users can opt-out from retargeting by modifying their ads preferences for Google Remarketing Tags. Alternatively, users may disable the use of 3rd-party cookies by using the opt-out page of the Network Advertising Initiative.
10. Use of WiredMinds
We use products of WiredMinds AG (www.wiredminds.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and WiredMinds employ cookies and/or Web beacons (also known as tracking pixels) on this Web site.
We transfer the data we collect about you, which may also include personal data, to WiredMinds or WiredMinds gathers this data directly. WiredMinds is entitled to use information that you leave behind by visiting our Web sites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this Web site without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym.
Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time.
11. Use of Youtube Videos
We use YouTube as a provider to integrate videos on our website.
If you access pages with integrated YouTube videos on our website, a connection will automatically be set up to YouTube servers via a plugin. When the plugin is activated, the following data are transmitted to YouTube:
- which page of our website you have accessed
- If you have a YouTube account and are logged into it: The webpage visited and the video viewed will be allocated to your user account
You can avoid this allocation by logging off from your YouTube user account and other user accounts of YouTube LLC and Google Inc. before using our website and by deleting the cookies of these firms.
YouTube is operated by YouTube LLC with its headquarters in
901 Cherry Avenue, San Bruno, CA 94066, USA.
YouTube is represented by Google Inc. with its headquarters in
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Further information on data processing and data protection by YouTube (Google) is available under www.google.de/intl/de/policies/privacy/
12. Social Media
We maintain various social media (Facebook, XING, Twitter, LinkedIn). The various social media are operated by third parties. The business location can be partly outside the EU.
Therefore, we would like to point out that a level of data protection according to European standards does not necessarily exist there. When using or visiting these platforms, your personal data may be collected, stored and processed. Please note that we have no influence on the processing of your personal data by the social media.
If you are logged in to the social media, your visit can be assigned to your respective social media account. If you do not wish to be assigned, you must first log out of your account.
For more detailed information, such as the purpose and scope of data collection, please refer to the respective provisions of the social platform concerned. There you can also find further details on the processing and use of your data and your rights: Facebook, Twitter, Linkedin, Instagram,XING
Only the respective social platforms have access to the direct personal data and can provide you with more detailed information. In case of assertion of rights of use, we would like to point out that you should best contact the respective provider. Only these providers can provide detailed information or take appropriate measures.
Facebook: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Opt-Out: https://www.facebook.com/settings?tab=ads
Twitter: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA; opt-out: https://twitter.com/personalization
LinkedIn: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland; Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Instagram: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland; Opt-Out: https://help.instagram.com/1896641480634370/?helpref=hc_fnav
XING: XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany; Opt-Out: https://privacy.xing.com/de/datenschutzerklaerung
13. Webinars
To conduct webinars PCS Systemtechnik GmbH uses the software solution GoToWebinar from LogMeIn Inc. (headquarters in USA). LogMeIn, Inc. is responsible for the provision of this service and the associated data processing. LogMeIn's privacy policy can be found here: https://www.logmeininc.com/de/gdpr/gdpr-compliance
"GoToWebinar" is thus a service provided by a provider from the USA. Personal data is therefore also processed in a third country. PCS Systemtechnik GmbH has concluded a contract with the provider that meets the requirements of Art. 28 DSGVO.
You can participate in a PCS webinar if you register with first name, surname, company and e-mail address. Optionally, you can also enter country, postal code and telephone number.
By participating in the PCS webinar you agree that we will contact you afterwards about the webinar topic. The contact will be made by e-mail or, if you provide your telephone number, by phone. In addition, by participating in the webinar you agree that we may store your data.
The data will be deleted in accordance with the legal retention periods.
During and after the webinar statistical data will be transmitted to PCS Systemtechnik GmbH. Transmitted: Registration data, values on participant duration, possibly given answers to surveys and short polls as well as chat conversations.
Webinars that are open to the public are recorded by GoToWebinar on our behalf. The recordings are available to PCS Systemtechnik GmbH and can be published (without disclosing personal data of the participants).
Webinars held on customer's request are not publicly accessible and are not automatically recorded or published by PCS Systemtechnik GmbH. Upon customer request it is possible to make a recording and make it available to the customer afterwards.
The legal basis for data processing when conducting webinars is Art. 6 para. 1 lit. b) DSGVO, insofar as webinars are conducted within the scope of contractual relations.
If no contractual relationship exists, the legal basis is Art. 6 para. 1 lit. f) DSGVO. Here too, we are interested in the effective implementation of webinars.
Every participant can exercise his or her right of revocation, correction and deletion of his or her data at any time and revoke his or her consent for the future by e-mail info@pcs.com.
Your PCS Contact
Walter Elsner
CEO
Phone.: +49 89 68004 - 0
Email: kontakt@pcs.com
