Contact
Please get in touch. We will be pleased to assist you.
+49 89 68004 - 0
(Mon. to Fri., 8:00 am to 5:00 pm)
Service & Repair
+49 89 68004 - 666
Mon. to Thurs., 8:00 am to 5:00 pm
Fri., 8:00 am to 4:00 pm
Questions about software: software-support@pcs.com
Questions about hardware /
other questions:
support@pcs.com
Our partner
PCS works with approximately 100 software and system house partners from all over the world. They offer security solutions based on INTUS products and addressing all areas of production data collection and security technology.Career
We are constantly looking for new, committed colleagues to strengthen our team.
Contact
Andrea Scholz
Personalreferentin Recruiting
Just in case: Maintenance and repairs at your premises or in-house
Repair and maintenance service at fair prices
PCS offers a comprehensive maintenance and servicing concept to ensure that your INTUS hardware functions reliably over the long term.
Regular maintenance not only extends the service life of your devices, but also ensures trouble-free operation - especially for security-critical applications such as access control and time recording. Our technicians check and maintain your systems as scheduled - on site as part of a service contract - and help to prevent breakdowns.
If a fault does occur, our repair service provides rapid assistance. Defective devices can either be sent to our in-house service for repair or repaired directly on your premises - by qualified PCS technicians with nationwide availability.
For speedy processing, we ask you to notify us briefly in advance using the ‘Device repair order’ form before sending in your device. This ensures that your repair can be processed quickly and tracked transparently.
PCS offers you a service that thinks ahead - professional, predictable and reliable.
To ensure that your installed hardware remains functional, PCS offers comprehensive maintenance concepts - from cost-effective factory service to comprehensive support directly on your premises. Ask us about the conditions for your preventive maintenance contract, including on-site repairs if required.
For rapid assistance in the event of a fault, repairs at PCS are carried out at fair prices. We will be happy to provide you with a cost estimate for the repair of your INTUS hardware in advance. Please use our device repair form. Alternatively, our service technicians will visit you directly.
Easily extend the statutory warranty of your INTUS hardware by a further year. In the event of a repair, the contract includes the costs for repair times and the replacement of defective components. Ask for a non-binding offer.
Individual consulting that fits – we analyze your requirements and find the optimal solution for time tracking and access control.
We develop tailor-made concepts for your time tracking and access control – individual and future-proof. And support you in project planning.
We are your partner for the installation of your time and access systems – reliable and professional.
Our practice-oriented training sessions prepare your team to handle the systems – ensuring smooth operation and maximum efficiency.
Regular maintenance ensures the long-term performance and availability of your systems. We offer various maintenance contracts for this purpose.
Your PCS Contact
Ulrich Kastner-Jung
Managing Director
Phone.: +49 89 68004 - 0
Email: kontakt@pcs.com
