Information on CRM & ERP System Migration
We would like to inform you that we are transitioning our CRM and ERP system landscape to a new, future-ready platform.
The objective of this migration is to further optimize our internal processes and, in the long term, provide you with even more efficient and reliable service.
The official transition will take place on July 1, 2026.
During the week from June 29 to July 3, 2026, there will be a planned operational standstill – no production or deliveries will take place during this period.
Please note that minor delays may already occur in the week leading up to June 29, 2026.
Starting July 6, 2026, we will resume operations within the new CRM and ERP environment and gradually ramp up our processes. However, due to the temporary interruption, delays in deliveries may still occur during the initial ramp-up phase.
Important for you:
Your usual sales contacts will remain available throughout the entire transition period and will be happy to assist you at any time.
Please do not hesitate to contact your regular representatives if you have any questions or require coordination.
Please also note that we will temporarily be unable to prepare quotations from June 25 through July 5, 2026 (inclusive). Orders can still be placed during this time; however, they will only be recorded and processed in the system from July 6, 2026 onwards.
Our support team will also remain fully available throughout the transition and will assist you with any requests as best as possible.
We are aware that such a transition may involve temporary limitations and would like to thank you for your understanding.
At the same time, we are confident that the new system landscape will enable us to offer even more efficient processes and improved service in the future.
