Contact
Please get in touch. We will be pleased to assist you.
+49 89 68004 - 0
(Mon. to Fri., 8:00 am to 5:00 pm)
Service & Repair
+49 89 68004 - 666
Mon. to Thurs., 8:00 am to 5:00 pm
Fri., 8:00 am to 4:00 pm
Questions about software: software-support@pcs.com
Questions about hardware /
other questions:
support@pcs.com
Our partner
PCS works with approximately 100 software and system house partners from all over the world. They offer security solutions based on INTUS products and addressing all areas of production data collection and security technology.Career
We are constantly looking for new, committed colleagues to strengthen our team.
Contact
Andrea Scholz
Personalreferentin Recruiting
Maintenance
The timely maintenance of hardware devices and software will help you extend the products’ service life and protect your investment.
PCS gives you the option to conclude different maintenance contracts with us. We offer preventive maintenance of your devices on-site to prevent errors before they occur.
INTUS HArdware Check
For future-oriented life cycle management, we offer you a comprehensive analysis of existing INTUS installations with our INTUS Hardware Check.
A detailed report provides you with information on the current status of your devices and possible recommendations for action.
Device repair
If one of your devices was damaged, for example by external influences, we will provide rapid assistance.
You can send in the damaged device and take advantage of our in-house repair service . In other cases it may make more sense to have one of our service engineers provide on-site repair service for you.
Service Centers
Even though the majority of service cases may be handled via the internet and remote access nowadays, it is still reassuring to know that we will be right there with you to assist if need be.
Warranty extension
On request, you have the option to extend the warranty on our devices by 12 or 24 months.
Services of PCS Systemtechnik.
We support you all the way from consulting to maintenance. You are free to choose the service you need and would like to make use of.
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Consultation
We create a sustainable security concept for all your needs together with you.
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Developing Concept
Developing a comprehensive security concept can be a challenge. We'll gladly assist you.
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Project Planning
Based on your security concept we create a detailed project plan.
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Installation
A professional installation is a prerequisite for a successfully use of software and years of trouble-free operation of the devices.
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Training
To ensure a smooth start to the new system, we train your employees in all necessary skills.
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Maintenance
You have the choice: maintenance contracts, Software maintenance contracts, equipment service, remote maintenance, preventive maintenance. We’ll support you as you like.
Your PCS Contact
Ulrich Kastner-Jung
Managing Director - Customer Services
Phone.: +49 89 68004 - 0
Email: kontakt@pcs.com
